FAq


Sessions

I’m ready to book my photo shoot. What’s next?

Get in touch :) Response time is generally within 24 hours with an outlook of availability. Session fee is due in full at time of booking. 

I want to shoot but... I have tummy rolls/cellulite/acne/eye bags etc., can you fix that?

Don't worry, you already look fabulous! However, we have experience with capturing your best light with great posing, lighting, makeup and style... and minor editing. 

What should I wear?

All of our sessions (with the exception of  Head Shot Days) include a consult to discuss your wardrobe and design your session.

How long before I see photos from the session?

The reveal of your images with you takes place back within 1-2 weeks after your session. In cases where you reside a reasonably long distance, arrangements to do your Reveal via FT or Skype are available options.

Do you ever shoot on location?

Yes, all the time. Depending on your location, there may be an added fee to book your session at desired location or just shoot at that location period.

Can I bring a friend/significant other/child to my shoot if they’re not part of the session?

it is best for you to come alone and enjoy your day (focused on yourself).

I would like to use my own stylist for my session. Can I bring them to the studio or get styled beforehand?

Yes! 

Do you photograph children or families?

Yes! 

Do you shoot weddings or couples?

Couples—yes, weddings…no.

Can I include my pet to a Beauty Shoot?

In most instances, yes, however advance notice is required. Specifically, circumstances regarding whether it’s a horse, dog, cat etc. and whether it needs to be done on location vs. being at the studio.

How long does a portrait shoot take?

It varies because of many factors (styling, possible locations), generally anywhere between 2-6 hours. Headshots generally take 1-2 hours.

What if I don’t like my images?

If for some reason you don’t like any of the images from your session, you’re not obligated to purchase anything. Unlike most studios, we don’t make you commit to a package before you’ve seen the images.

Do you ever do full portrait shoots with men?

Yes, most often for Personal Branding Sessions.

Where are you located? 

Beverly Hills + Malibu California

I’m still on the fence on whether or not I’d like to book. Can we set up a time to meet in person?

Let's set up a time to either chat with you on the phone. There is no obligation to book a shoot if you choose to do this. Simply drop me an email if you are interested in setting that up.


Prints & Framing

Framing

See our detailed framing information here.

Where are your prints made?

Our friends at Simply Framed do all of our printing, other printing options available upon request. 

What kind of paper do you print on?

All images are digitally printed on Printed on Hahnemuhle Photo Rag 308.

Do you offer any other sizes that aren’t listed in the shop?

We are happy to talk about custom sizes, it just depends on the image you are interested in. Shipping charges may apply for custom orders. Please contact us for a quote.

Do the print images in your shop accurately display what the print will look like in person?

Colors can look different depending on what monitor or brightness level you have. We do our best to show what the images will look in person but please know that they can vary slightly. We have also done our best to accurately show what each size will look like. For the 8x10 and 11x14 sizes, you’ll notice that they will be cropped slightly compared to the larger sizes which have no cropping. All of the images in the shop are full bleeds. 

Can I order a print of a photo I saw on Amylynngrover.com?

Feel free to e-mail us with the image and size you're interested in and we'll do our best to accommodate your request!

How long will it take to receive my print?

Because of our often hectic schedules, please allow up to 7 days for your order to be shipped. US orders are shipped via UPS Ground and arrive within 3-5 business days. For international orders, please expect your print to arrive anywhere between 2-4 weeks. International orders are shipped via USPS first class, with NO tracking. If tracking is a must, then express mail is an option for an additional fee. Please e-mail for more info. For framed orders, please allow an additional 2-3 weeks. Above transit times are all estimates provided by the shipping carriers (UPS & USPS). Max Wanger Print Shop is not responsible for any delays.

Do you accept returns?

We are not able to accept returns or exchanges at this time. If your print is returned due to an incorrect shipping address, additional shipping fees will apply. Please contact us if you receive a print that has been damaged in transit, as occasional exceptions can be made on a case by case basis.

Will I be charged sales tax?

If you’re a CA resident, 9% tax will be added to your order.

How are the prints packaged?

5x5, 8x8, 10x10, 8x10, 11x14 prints are packaged in a clear sleeve with chipboard, in a sturdy, flat cardboard mailer. Larger prints are rolled and shipped in a tube.

What if my print arrives damaged?

We will do our best to make sure everything arrives safe and sound. However, occasionally things do happen in transit and we deal with this on a case by case basis.

Shipping

FREE shipping within the US. Please contact us for international shipping quotes on framed prints. Shipping charges may apply for custom sizing. Please contact us for a quote.

For framed orders, please allow  2–3 weeks. Above transit times are all estimates provided by the shipping carriers (UPS & USPS). ALG Print Shop is not responsible for any delays.